How do I clone/copy a request?

  1. Click on the control center from the left menu -> Workflow properties -> Controls.
  2. In the workflow controls turn on the field Enable Clone to provide an option to clone/copy the requests in a workflow.

control clone

For example, if you want to clone the requests of Ecommerce order tracking workflow then turn on Enable Clone in the workflow properties of the workflow. You can see the clone icon in the stage inbox. Click on the clone icon to create an identical copy of the request. The cloned request is saved as a draft and identified with the ‘D’ prefix. You can make the necessary changes in the cloned request and submit to move the request to the next stage for approval.

clone

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