Here is the list of keywords that can be used when you are adding recipients to send an email notification.

  1. Select Admin -> Workflows.
  2. Click on a workflow.
  3. Select a process stage -> Click on Rules.
  4. In Add New action -> Send Email -> To.

Mail To config

##receiver## – This keyword is used to send email to the recipient based on the Review Role for the next stage.

##previous approver## – This keyword is used to send email to all the previous approvers of the workflow. For Example, A workflow has the following stages Manager, Project Manager and Senior Manager. If this keyword is configured in the Senior Manager stage then it sends an email to both the Manager and Project Manager who are the previous approvers of the workflow.

##submitter## –  This keyword is used to send email to the submitter who has submitted or updated the record.

##originator## – This keyword is used to send email to the initiator who has initiated or created that record.

##Field Display Name## – This keyword is used to get the value of the email id field from your form and that recipient mail id is added here to send an email.

##Role## – This keyword lists the email id of the users in a specific role. Example: When you mention ##Manager## it lists the email id of the users and sends email to the users who are assigned to the manager role.